Decisions, decisions. In 2 weeks I’ll have to make a choice, either I renew my current internet subscription or switch to a faster plan with the same company for a slightly higher price.
Let me start by saying that internet in Jordan sucks. The 3 major companies, Orange, Zain and Umniah don’t even know how to compete with each other. Each one of them has an even suckier monthly download limit than the other..Orange is the worst at 5gb a month…yeah exactly, I use up 5gb a week! Umniah is the best out of the 3, I’ve been with them for 3 years, yes their customer service kinda sucks and yes their monthly download limit is only 10gb but at least you can download for free between 12am and 7am daily and all day Friday, So I don’t really use up more than 5gb unless I purposely download during the daytime.
I got a call from them about 2 months ago with what I thought at the time was a pretty cool offer, they asked me if I was interesting in doubling my download speed and switching to wireless internet instead of ADSL for an extra 40JD’s a year, and to top that off they said that I’ll have “unlimited” download for the whole year, this is what the dude on the phone said after I asked him for how long was the “unlimited” offer. I was like WOW..hell yeah sign me up for it! Of course their idea of “unlimited” is 35 gigabytes a month which is about what I need anyway. At the time I still had 2 months to renew so the dude said no probs and that they’d call me back when it was time to renew. Boy am I glad that I didn’t have to sign up for that offer right away.
Last month they called me again with the same offer, a different dude..and being the smart person that I am who doesn’t trust Arabs asked again about the cost, download limit etc…this time he told me that the “unlimited download” offer was until September (that’s when my new subscription supposedly starts), then they’d enforce the 10gb limit, and wait for it…without the free hours from midnight to 7am and no free Fridays either.
I told the dude that the month before the other dude said that the offer was for the whole year, so the new dude started to beat around the bush and said that in September they’ll have a new offer. I told him I’d think about it, but I’d already made up my mind..no friggn’ way am I gonna trust you guys.
Same dude called again last week and it was basically the same offer as last month but now you get a free router and you get to choose either a USB wireless internet device or 3 free months. Once again I said that I’d think about it but I don’t think I’ll be taking them up on that offer.
When they started beating around the bush about their “unlimited” download offer I lost interest. You see It’s the Arab way, and when Arabs start to do that you KNOW that as soon as they have your money then tough luck you gotta live with whatever they end up giving you..there’s no such thing as a refund, and they don’t really care if you’re a happy customer or not.
I download A LOT of shows and every year I seem to add several more to my list, for every show that gets canceled and has me thinking, yay 1 less show to download, I end up finding 3 new ones that I like.
I’ve basically made up my mind to stay put with my current lousy speed of 512mb, instead of doubling it and running out of bandwidth before the 10th of every month.